FAQ

Have questions about using Cloudy? Find answers here.

Our platform empowers pet sitters to offer a wide variety of services including dog boarding, cat boarding, dog sitting, puppy sitting, doggie day care, and cat sitting. Get started finding a local pet sitter by following the simple steps in Finding a pet sitter by location.

The app supports both recurring weekly bookings and extended cat boarding, allowing you to easily find pet sitters who offer these specific schedule types.

Typically, boarding services such as cat boarding, overnight cat boarding, cat daycare, cat hotel, and cat resort take place at the provider's home or facility. If you prefer your pet to be cared for at your home, then 'Drop-In Visits' (for periodic checks) or 'House Sitting' (for overnight stays) are the more suitable options.

Cloudy makes it incredibly simple to connect with dog owners and start dog walking for cash! Get started by following the simple steps in Becoming a pet sitter.

Dog walker earnings can differ quite a bit based on location, experience, and the specific services offered. Checking out what other walkers or sitters are charging in your local area is one of the best ways to get a realistic idea of potential rates. You can search local pet sitters by following the simple steps in Finding a pet sitter by location.

Cloudy stands out from other platforms with its commitment to transparency: we charge zero commissions and have no hidden fees. You can start with our forever free plan or upgrade to premium for around $10 per month. As an independent professional, you decide your services, rates, schedule, and how you accept payments (cash, check, credit card, etc.). Cloudy delivers powerful tools designed to boost your productivity and enhance client satisfaction.

Our app empowers you to create any type of service. Use the app as a dog sitter application, dog walking application, dog boarding software, or a cat sitting application. You can define your own unique offerings, such as dog grooming, dog training, pet taxi services, and many others.

Experience peace of mind with our app. Stay connected through clear, direct messaging with your pet sitter. All service details – dates, times, specific care instructions, and costs – are clearly outlined for easy reference. You'll love receiving photo and video updates of your pet, and features like GPS-tracked walk maps provide complete transparency about their care.

You can start using the app now by downloading the app and adding your profile. There will be no fee or onboarding processes.

Yes. You can go to the User Settings in the app and enable to be searched by your username only.

Yes, pet owners and pet sitters use the same app. Users can turn on/off pet owner or pet sitter menu items on the User Settings page.

You are free to exchange any contact information and talk and do transactions outside of the app. We believe free flow of information and flexibility in how users communicate help the them and their pets.

You can start with the Free plan. If you need more functionalities, you can switch to the Premium plan.

The free plan never expires.. You can stay on the Free plan as long as you want.

Pet owners can use our core features for free. For pet sitters looking to enhance their business, the premium plan unlocks additional features like unlimited photo/video uploads and the ability to accept credit card payments. Please see the pricing page for full details.

Yes, you can cancel your subscription at any time directly through your device's app store settings. On iOS, manage subscriptions via the App Store; on Android, use the Google Play Store.
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