User Guide
General Topic
- What is a meet and greet?
- What is a pet report card?
- What is a pet sitting contract?
- What is an add-on service?
- Subscribing to the Premium plan
- Changing the language of the app
- Changing the time zone
Pet Owner
- Finding a pet sitter by location
- Finding a pet sitter by username
- How to request a pet care service
- How to update an existing pet care service request
- How to add a new date/time to an existing pet care service
- How to change the date/time of an existing pet care service
- How to pay your pet sitter with a credit card
- How to view dog walk route map
- How to get pricing in the app before you book
- How to view photo updates
- How to view video updates
- Canceling an individual pet care service
- Adding a promotion code to your account
- How to view a report card
Pet Sitter
- Becoming a pet sitter
- Making your pet sitter profile discoverable in location-based searches
- Making your pet sitter profile discoverable in username searches
- Setting prices of your pet care services
- Creating your own pet care service types
- Setting holiday dates to apply holiday rates
- Setting your availability as a pet sitter
- Getting paid by credit card using Stripe Connect
- Collecting payments from pet owners directly with DirectPay
- How to provide pricing to your clients
- Pricing configuration settings
- Charging or waiving a cancellation fee for a canceled service
- Creating an invoice
- Creating a promotion code
- Adding pet sitting contract to your profile
- Using a sample report card
- Creating your own report card